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With the rapidly changing situation resulting from the Covid-19 pandemic it is important that everyone is up to speed with how this affects what we do to reduce the risk of community transmission of the virus.

If you develop a cough and a fever (temperature of 38˚C or more) and have recently been overseas or in close contact with a confirmed or suspected case of Covid-19 within the last 10 days you should telephone the Medical Centre on 8658032 or Healthline on 0800 358 5453 for advice. If you are also short of breath this could be a symptom of pneumonia and requires urgent attention.

Do not physically turn up at the Medical Centre as this puts other patients and the staff at risk. Immediately seek professional advice.

To reduce the risk of transmitting the virus, even if you are well, follow the Ministry of Health guidelines:

  • Cough or sneeze into your elbow or by covering your mouth and nose with tissues.
  • Put used tissues in the bin or a bag immediately.
  • Wash your hands with soap and water often (for at least 20 seconds).
  • Try to avoid close contact with people who are unwell.
  • Don’t touch your eyes, nose or mouth if your hands are not clean.
  • Avoid personal contact, such as kissing, sharing cups or food with sick people.
  • Clean and disinfect frequently touched surfaces and objects, such as doorknobs.
  • Stay home if you feel unwell.

Everyone should avoid visiting places where there are vulnerable people. This includes Moana House Rest Home and Hospital, Whangamata Medical Centre. Practice social distancing, which means keeping 2 metres apart from other people and not sharing objects that you have been touching unless they have been sanitised. You should not share dishes, drinking glasses, cups, eating utensils, towels, pillows or other items with other people in your home. After using these items, you should wash them thoroughly with soap and water, place them in the dishwasher for cleaning or wash them in your washing machine.  If you can work from home this should be arranged with your employer. 

Self-isolation should be practised by everyone. It is okay for friends, family or delivery drivers to drop off food and supplies, just maintain 2 meters of separation. Asking them to leave items at the front door is a good idea. 

You can go outside, but you need to ensure a 2 meter distance from others. It’s ok to go for a walk, run or ride your bike, as long as you avoid close contact with people.

Further information regarding self-isolation and Covid-19 generally can be found on the MOH web-site:

Although the annual flu vaccine does not protect against SARS-CoV-2, the virus that causes Covid-19, getting the vaccine early (it is available now) will help to prevent the seasonal flu and reduce the risk of having the flu and Covid-19.

If we all practice behaviours that reduce the spread of virus disease we may be able to prevent some of the terrible outcomes that have occurred and are continuing to occur in other countries.

The Whangamata Medical Centre will be employing new procedures to ensure the safety of patients. All routine appointments will be conducted via phone. Your GP will call you at your allotted appointment time. If you do need to see a doctor Face-to-Face you will be contacted in advance. Please DO NOT walk into the Medical Centre. If you have a question or concern or need an appointment or prescription, please call first.

Please call (078658032) or email ( to find out about the online portal MyIndici. It is a secure site where you can view your own medical records, order prescriptions, contact your health professional and so much more.

We thank you for your understanding and co-operation at this time. Our main objective is to keep our patients, and our staff safe.