About Whangamata Medical Centre

For all your Family’s Health Care Needs

about-whangamata-medical-centre-longerThe Whangamata Medical Centre was founded in the early 1980s.  At that time it was a single practitioner centre operating from premises on Port Road next to the Shell Service Station.  Prior to that, medical services were provided to the town by visiting practitioners from Waihi.

Another medical centre in town, the Lincoln Road Medical Centre, opened shortly thereafter operating from premises in Lincoln Road.

In the mid 80s the Whangamata Medical Centre was moved to a domestic site on Port Road near the wharf and was purchased by Dr Michael Miller in 1990.  As this site became too small for the growing town, a new site was purchased in Lincoln Road, with a purpose designed medical centre built in mid 1995.  A year later the two medical businesses in town amalgamated into the new medical centre building to form the current structure.

Our Mission Statement

To provide a comprehensive high quality 24 hour primary health care facility for the community of Whangamata and its visitors and to provide educational services for other primary health care team members

Our Vision

  • To be a centre of excellence in the provision of rural primary health care in all its aspects including teaching primary health care disciplines at a local and national level, utilising and embracing evidence based practices;
  • To promote rural primary health care as a valued and worthwhile career choice for all levels of the primary health care team;
  • To extend the scope of practicing opportunities for all members of the primary health care team;
  • To explore alternative management opportunities for the rural primary care facilities in the Eastern Coromandel seaboard district.

Our Practice Area

From Whiritoa Beach, 15 minutes south of Whangamata,  to Tairua / Pauanui,  thirty minutes to the north.

Practice  Profile

Practice Contact Details

Practice name: Whangamata Medical Centre
Physical address: 103 Lincoln Rd
Practice phone number: 07 865 8032
Practice fax: 07 865 7235
Practice email: admin@wmcentre.co.nz
Practice website: www.whangamatamedicalcentre.co.nz

Practice Management

Practice owner: Dr Michael Miller
Legal name : Whangamata Medical Services (2010) Ltd
Contact person for practice (e.g. practice manager, DHB, Trust etc): Shelley Baker
Computerised management system used: Medtech 32
Does the practice hold a PRIME contract?  Yes
PHO: Midlands Health Network (Pinnacle) 07 839 2888

Office Manager: Shelley Baker
Senior Administrator:  Rebecca Townsend
Office Administrator: Amy Toroa
Receptionists:  Kath Daly – Senior Receptionist, Kim Clough, Wendy Heard, Danielle Watson-Smith

Medical Staff

Name of each GP, rural ranking score, vocationally registered (y/n):   
Michael Miller           55         Y
Tony Townsend        55         Y
Jessica Robinson      55         Y
David Burke              55         Y
Rory Miller                55         Y

Nurse Manager: Glenda Powell
Senior Nurse: Mandy Robinson
Prime Nurses:  Ali Daly, Jenny Scott, Suzannah Snip.
Clinical Nurses: Janice Marshall, Rozanne Gibb
**Prime Nurse Ali Daly provides on-call when available.


Premises: Privately owned
Brief description of premises: Purpose-built rooms. 5 x GP consulting rooms; 3 x Nurse consult rooms; 1 x visiting Specialist Room; 2 x bed treatment room; 1 bed emergency room; 2 person reception counter; 2 person admin office; 4 station nurse office.
Equipment: Fully equipped including minor operating theatre, operating microscope, slit lamp, defibrillator, ultrasound, spirometry and tympanometry
Location of premises in relation to town services: Town centre

Additional Services Provided by Practice

X-rays: X-ray facility adjacent
Laboratory services: Pathlab across road
Minor surgery: Yes
External services, e.g. to private hospital or geriatric home: Moana House Rest Home comprises; 26 rest home beds, 20 hospital beds including 6 GP hospital beds

Additional Health Professionals working in conjunction with the Practice

District nurse: DHB premises next door building – 3 nurses
Physiotherapist: 3 person practice nearby.
Mental Health Services: DHB premises next door building.  Community Mental Health co-ordinator; D & A counsellor, weekly by appointment.  Whangamata Community Trust situated nearby also has counselling servies that can be access by our GPs.
Frequently used specialists: Mr Tony Lamberton – Ortho;  Mr Peter Sherwen – ENT;  Ms Louise Farmer – CNS Diabetes;  Marlene Bridson – PMH Councillor; Tanya Wormsley – Clinical Psychologist.

Patient Demographics

Number of patients: 4344 enrolled patients (July 2017)
Average number of patients seen daily: 25 – 30 per GP
Broad socio-economic and cultural description of patient-base: Skewed towards older population and higher socio-economic but broad range.
Epidemiology if unusual: Major influx of visitors at holiday times and long weekends.
Brief description of geographical catchment: Coastal surf beach with harbour and estuary, surrounded by hill country with agriculture, production forestry and native bush.

Surgery Hours

Surgery hours: 0830 – 1730 Monday to Friday
Weekend Clinic: 0900 – 1300 Saturday
After hours coverage: 1700 – 0900 weekdays, All weekend Saturday / Sunday
Office hours: 0830 – 1730 Monday to Friday, 0900 – 1300 Saturday
Appointment schedule: 15 minute appointments
Additional skills required: No A & E available so emergency and trauma skills essential

After Hours Services

Distance to on call boundary: 30 minutes; 30 km
After hours services: 
•    Directly providing on call    Yes
•    Nursing providing on call    Prime trained nurses when available
•    Telephone triage services    HML after-hours triage service
Weekday on call roster:    1 : 3
Weekend on call roster:    1 : 3
Cell phone coverage: Good